By Becky Carter
President/CNO, Blue Ridge Regional Hospital
2018 has been an amazing year for Blue Ridge Regional Hospital (BRRH), and as we end the year, I feel immense gratitude. So many individuals and groups contribute to our success, and I don’t forget that for a single moment.
First, I want to thank our patients. It is humbling to know that our patients are placing their trust in us to provide safe, excellent care whether suffering from a common virus or requiring emergency care. Without our patients, we have no reason to be here.
I also appreciate our community members because, time and again, they see a need and fill it. Our volunteers contribute time, energy and financial resources to the hospital. They sponsor and manage fundraisers that benefit our employees and their immediate family members, including numerous sales per year that BRRH staff and the community participate in. Dillard’s department store comes, enabling employees the convenience of shopping for the holidays right here at BRRH; Read’s Uniforms likewise visits so our busy caregivers can purchase work clothing easily; and we partner with Books Are Fun and Masquerade Jewelry for fundraising sales. Volunteer Services receives a percentage from each sale, which goes toward a scholarship fund that benefits staff and their families who are pursuing or furthering their education in the healthcare field. This year, they raised and will award $12,000 in scholarship money.
Local pastors have stepped in to fill an important need. Because BRRH does not employ a staff chaplain, they volunteer their services as “on call” chaplains for our patients, families and staff. This means so much to people, especially when there is a difficult or painful situation that arises in the hospital. We know that a patient’s spiritual and emotional needs are just as important as their need for medical care, and these special volunteers help our patients navigate their hospital experiences and help families support their loved ones in the best ways possible. Our pastoral volunteers also counsel hospital team members who deal with stresses that come from our at times emotionally draining work, unique to caregivers.
Finally, I want to express my deepest thanks to the extraordinary BRRH team members. Their dedication to and compassion for our patients never fails to touch my heart. There are so many who fuel the hospital’s work, and each one plays an important part in a patient’s healing. Our clinicians and providers give clinical care to our patients, while our Food Service team provides medicine in the form of nourishment that promotes healing. The staff members who enter important patient information into our computer system are helping our patients’ financial stability and ensuring data integrity across our health system’s electronic medical record. And our Housekeeping staff are truly keeping patients safe by preventing infections. Every Blue Ridge Regional Hospital employee plays a role in patient care. Whether they provide direct care to patients or not, each one supports the physical and emotional health of our patients and staff.
It truly takes a village to make BRRH what it is – a community-focused healthcare provider that positively touches so many lives. We would not be here to provide care if our community members didn’t choose to use our facility. We’re thankful for their confidence in us. We pledge to continue providing accessible, safe and advanced care that meets the highest standards in 2019 and beyond.
Rebecca W. Carter, MSN, RN, FACHE, is President and Chief Nursing Officer of Blue Ridge Regional Hospital in Spruce Pine. Carter has served in senior hospital management for over 20 years and previously served as Chief Operating Officer and Chief Nursing Officer of Transylvania Regional Hospital in Brevard, also a part of the Mission Health system. Carter is board certified in healthcare management and is a Fellow of the American College of Healthcare Executives (FACHE). A native of North Carolina, she holds undergraduate and graduate degrees in nursing from the University of North Carolina at Chapel Hill. Carter is currently a resident of Burnsville.