August 29, 2017

What You Need To Know about Blue Cross NC – Emergency Care Is Always In Network

Just last year, nearly 140,000 of our friends and neighbors looked to emergency rooms at six Mission Health hospitals for lifesaving care. Across western North Carolina, Mountain Area Medical Airlift (better known as MAMA) served more than 1,000 of those patients, flying them to Mission Hospital, the only trauma center west of Charlotte.

Our patients are relying on us to provide critical services to our vulnerable patients who need us. And, while we’re all waiting on Blue Cross NC to deliver on their promises to our patients, please know that Mission Stands with You. 

You need to know: 

Blue Cross NC patients ALWAYS have in-network access to emergency care at any hospital. This includes all six of Mission Health’s emergency departments:

  • Angel Medical Center in Franklin, N.C.
  • Blue Ridge Regional Hospital in Spruce Pine, N.C.
  • Highlands-Cashiers Hospital in Highlands, N.C.
  • McDowell Hospital in Marion, N.C.
  • Mission Hospital in Asheville, N.C.
  • Transylvania Regional Hospital in Brevard, N.C.

Our patients will ALWAYS have access to our emergency rooms regardless of our contract status with Blue Cross NC.

  • If you or a loved one experience a medical emergency, always visit the nearest emergency room or call 911.
  • After you are stabilized in the emergency department, if needed, your initial hospital admission is also covered as in network. Once your condition is stabilized, however, you will have a choice to either continue care with one of our hospitals or be transferred to a facility that is in network with your health plan.

If you are insured by Blue Cross NC, your ACCESS to care is NOT affected. Your health plan COVERAGE of costs MAY change as soon as October 5. Insurance companies set the rates of out-of-network care, but the cost may not be that different. Call Blue Cross NC to find out what change, if any, may be for your healthcare costs AFTER October 5.

For our doctors, nurses and other team members at Mission Health, our patients remain our No. 1 priority. We’re continuing to fight for our patients to ensure we can continue to deliver access to high quality healthcare after October 5.

We remain committed to keeping you updated with what you need to know and what you need to do to ensure that Blue Cross NC doesn’t take your doctor away.

Click to learn more about which Mission Health facilities and care providers may be affected beginning October 5 and learn more about how you can take action today to ensure that Blue Cross NC doesn’t take your doctor away.

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