July 3, 2017

3 Reasons to Try an Online Visit with a Doctor – Virtual Clinic Treats Common Conditions

You’re not feeling well. Your doctor’s office is closed. What should you do?

Go online instead of going to a doctor’s office. After all, a Mission Virtual Clinic visit is only $25.

“The goal of Mission Virtual Clinic is to provide access to care for minor illnesses without needing to be seen in an office,” said Steve North, MD, clinical director, Mission Virtual Care.

1 – It’s Convenient

“It’s completely web-based,” said Dr. North. “It takes probably five minutes to fill out.”

The people who benefit most from Mission Virtual Clinic are those with a minor condition who might end up sitting in their doctor’s waiting room longer than it takes for them to be diagnosed. “And, those folks who are busy, or when it’s first thing in the morning or at the end of the day,” said Dr. North.

During cold and flu season, Dr. North said the virtual clinic can help with earlier evaluation and treatment.

2 – It’s Fast

It’s a guided adaptive interview process, where a patient logs on to a secure website and responds to a series of 15 to 20 questions. “It’s very thorough,” said Dr. North, adding that it’s often more questions than asked in an office setting.

Then a provider, within 60 minutes, reviews the answers and their medical history, and determines whether this is something they can treat virtually. “They then proceed to either make a recommendation, prescribe medication when appropriate or refer the patient on for additional care or testing,” said Dr. North.

3 – It’s Helpful

Mission Virtual Clinic treats a variety of common conditions, including cold, sinus infection and sore throat, flu, urinary tract infection, yeast infection, pink eye, cold sore and eczema.

“If a patient has a urinary tract infection, we have the ability to send the patient to one of several sites to get a urine analysis,” said Dr. North.

If a patient has certain criteria, such as fever above 101.5 degrees Fahrenheit or chest pain, for example, the program immediately tells them they need to be seen in person.


Steve North, MD, is clinical director with Mission Virtual Care.

Visit Mission Virtual Clinic at mission-health.org/virtualclinic.

Get a response within one hour from 7 am to 10 pm. After hours, get a response from 7 to 8 am the following morning. Consultation cost is $25, payable online by any major credit card. No fee is charged if Mission is unable to diagnose and offer a treatment plan.


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